Privacy Policy

This Privacy Policy describes how ChatMaid Inc, LLC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you access or use the ChatMaid Schedule software, mobile applications, or any related services (collectively, the “Software”).

By using the Software, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Software:

a. Account Information:
When you sign up, we collect basic account details such as your name, email address, and billing information.

b. Contact Lists and Templates:
The Software allows users to upload contacts and message templates. This information is stored securely and used solely to provide the services offered by the Software.

c. Usage Data:
We collect data about how you interact with the Software, such as login times, usage duration, device type, browser, operating system, IP address, and actions taken within the app.

d. Communication Data:
We may store communication records between you and our support team, including emails or in-app chat interactions.

2. How We Use Your Information

We use the collected information to:

· Provide, maintain, and improve the Software

· Deliver your scheduled messages via integration with WhatsApp

· Process billing and manage your account

· Offer customer support

· Analyze usage trends to improve performance

· Communicate important updates, changes to terms, or promotional content (you may opt out at any time)

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information only under the following circumstances:

· Service Providers: With trusted third parties who perform services on our behalf (e.g., cloud hosting, payment processing), under confidentiality agreements.

· Legal Requirements: If required to comply with a legal obligation or valid legal process, or to protect the rights, property, or safety of ChatMaid Inc, LLC, its users, or others.

· Business Transfers: If ChatMaid Inc, LLC is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Data Storage and Security

Your data is stored on secure servers hosted by reputable third-party providers. We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure.

Despite our efforts, no system can be completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to provide you with our services and to comply with legal obligations. You may request deletion of your account and associated data by contacting us at support@chatmaid.net.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

· Access, correct, or delete your personal information

· Withdraw consent to data processing

· Object to or restrict certain uses of your data

· Receive your data in a portable format

To exercise any of these rights, please contact us at support@chatmaid.net

7. Children’s Privacy

The Software is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.

8. Third-Party Links

Our Software may contain links to external websites or services not operated by ChatMaid Inc, LLC. We are not responsible for the privacy practices or content of such third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. You are responsible for reviewing the policy periodically. Continued use of the Software after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

ChatMaid Inc, LLC
Email: support@chatmaid.net
Website: https://www.chatmaid.net