Contact us
A real person reads
every message.
Pick the channel that fits the question. WhatsApp for quick stuff, email for the long ones, tickets if you're already a customer and need us to dig into your account.
Fastest reply
Chat on WhatsApp
Best for quick questions. We pick these up during support hours, Mon–Fri, 8am–8pm GMT-5.
Open WhatsApp chat
+1 (305) 981-2784
For longer questions
Send us an email
For sales questions, partnership ideas, security disclosures, or anything that needs a paper trail.
Email support@chatmaid.net
Replies in under 4 working hours
Existing customer?
Open a support ticket
Sign in and open a ticket for issues with your account, billing, or a campaign that needs investigation.
Go to support
Tracked in-app · attachments supported
Or send us a message
We read every one. Hitting send opens your email client with the message ready to go to support@chatmaid.net.